Unless agreed otherwise, the tenancy must start during the working week and you must collect the keys in person during office hours (9am-5pm). Due to Right to Rent checks, we cannot usually leave keys at your department or college, or allow a friend or colleague to collect them on your behalf. You will need to pay your opening account, which includes your deposit and first month’s rent, a week before the tenancy starts. We will meet you at the property to answer any queries you may have and carry out Right to Rent checks if this has not already been done. Once all paperwork is complete, we will hand over your keys.
